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FAQ'S

Where do you ship to?

We currently ship to Puerto Rico and the United States.

How much does shipping cost?

The shipping cost is calculated at checkout and depends on the delivery location and the weight of the package.

  • We offer free shipping on orders over [amount] within Puerto Rico.

  • For shipments to the United States, the cost varies depending on the address and will be calculated at checkout.

How long will it take for my order to arrive?
  • Puerto Rico: The estimated delivery time is 1 to 3 business days after the order has been processed.

  • Estados Unidos: The estimated delivery time varies between 2 to 6 business days, depending on the location.

Can I track my order?

Yes, once your order has been shipped, you will receive an email with a link to track its status.

Do the products come with a warranty?

[Detail your warranty policy: If you offer a manufacturer’s warranty, how long it lasts, what it covers, and what it does not cover.]

Can I cancel or modify my order after it has been placed?

[State your policy regarding cancellations and modifications. For example: "You can request to cancel or modify your order as long as it has not been shipped. To do so, please contact us as soon as possible at [email] or [phone]."]

What happens if I receive a damaged or defective product?

 At Pausa Barista Shop, we care about your satisfaction. If you receive a damaged or defective product, please contact us within [number] days of receiving your order so we can assist you with arranging a return or exchange.

What is your return policy?

[Describe your return policy: Which items are eligible for return, the time frame for requesting a return, the condition in which products must be, who covers the shipping costs, etc.]

Send us a message

Do you have any questions about our products, shipping, or just want to talk about coffee? We'd love to hear from you!

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